Qualtrics Surveys

Survey topics:

Cloudtop CSAT

● Measure overall satisfaction of Cloudtop users quarter-over-quarter

● Determine if any outliers exist by role, region, access method, etc.

Developer sense of productivity on Cloudtop

● Gather insights into work completed on Cloudtop instances / views on workflow effectiveness

Cloudtop Usage & Adoption

● Understand different user groups’ current experiences and challenges when connecting to and completing workflows on their Cloudtops

Pain point measurement / change over the year

● Measure prior identified pain points against previous metrics