I’m a strategic, mixed-methods UX researcher who helps product teams navigate ambiguity and make confident decisions. I specialize in uncovering the “why” behind user behavior and translating insight into clear product direction, scalable systems, and measurable impact.

My work sits at the intersection of user psychology, business strategy, and design execution. I don’t just validate features; I identify risk, clarify mental models, and ensure that research informs roadmap decisions early enough to matter. Whether demystifying product education, refining discovery flows, or shaping launch strategy, I approach research as a lever for reducing uncertainty and strengthening product outcomes.

I thrive in environments where clarity isn’t handed to you: where the real work is defining the problem before solving it.

 

Intro

It all begins with an a problem statement. The crux of an idea is determining if and what the challenge is that requires a design solution.

 
 
 

Currently, I am a full-time Human Factors Engineer & UX Researcher for a government entity where I am working to improve country-wide user flows and build a modern software interface.

My research interests include AI, HCI, decision-support, ubiquitous computing, interaction design, social computing, and smart devices.

I also like to do a bit of design work. View some examples!

Process

  • Discover

    Ensuring the problem is well defined is critical to the process. Discovering and defining the problem often starts with talking with stakeholders and people using the product.

    Define

  • Build

    Building encompasses sketches, prototypes, more research, and engaging with developers. Knowing what is possible within time and resource constraints informs research goals.

    Deploy

  • Iterate

    Continual improvement is the goal and that requires iteration. That may mean new features or smaller changes that will streamline workflow and improve time-on-task metrics.

    Improve
 

I’ve been an IT professional for many years and love this iterations as a UX researcher. I enjoy the marriage of technology and humanness; it puts my skills to their best use. I would say I am a qualitative researcher with a healthy dose of quant. I enjoy delving into the numbers especially if it leads to more research opportunities!

In addition, I teach part time. I love working with the future of this space! This Spring semester (2026) I am teaching:

Patterns & Contexts

 

About

All works on this site are the property of my clients and are featured here with their express permission.